From the shelf to your table.
Delivery estimate
The checkout shows an $8 delivery estimate, waived when merchandise reaches $150. It is a planning amount and will be confirmed with any accepted order.
Packing details
Boards, chessmen and clocks may require different protective packaging. Keep the listed measurements available when discussing delivery, especially for larger boards.
Returns and damage
Before a confirmed purchase, request the applicable return window and return address. Report transit damage with the order reference and photographs of the outer packaging and item. Avoid sending an unsolicited parcel.
Timing
No dispatch date is promised by the request form. Shipping method, destination eligibility and lead time must be agreed in the separate order confirmation.